Welcome to Pásaka. By accessing or purchasing from our website, you agree to the following terms and conditions. These exist to protect both you and us, and to ensure a smooth experience as we create your personal jewelry piece.
OverviewPásaka transforms meaningful moments into custom jewelry through a generative design process. All pieces are made to order, based on the personal data you provide. By using our site or placing an order, you agree to these terms.
EligibilityYou must be at least 18 years old (or have legal parental consent) to place an order. By using this site, you confirm that the information you provide is true and accurate.
Orders & PaymentsOrders are confirmed once payment is completed.
Prices are listed in the currency selected and include applicable taxes unless stated otherwise.
Pásaka reserves the right to cancel or refuse any order at our discretion (you will be refunded in full if so).
Custom-Made ProductsEvery piece is made uniquely for you based on the details you enter. This includes location, date, time, and story data. For that reason:
Orders cannot be returned or refunded unless the item arrives damaged or defective.
Cancellations are only possible within 24 hours of placing your order. After this, production begins.
Shipping & DeliveryWe ship worldwide with tracking.
Estimated delivery times and shipping fees are shown at checkout.
Customs duties or import taxes (where applicable) are the responsibility of the customer.
Returns & RefundsDue to the personalized nature of our work:
Returns and exchanges are not accepted.
If your item arrives damaged or incorrect, contact us within 3 days of delivery. We’ll do our best to make it right.
Intellectual PropertyAll content on the site, including images, logos, designs, and text is the property of Pásaka and may not be reproduced without written permission.
Privacy & DataWe take your privacy seriously. The information you provide is used only to create your piece and fulfill your order. Please refer to our [Privacy Policy] for full details.
Limitation of LiabilityPásaka is not liable for indirect or incidental damages resulting from use of the website, delays, or issues beyond our control. Jewelry care is the responsibility of the customer once received.
Policy UpdatesWe may update these Terms of Service occasionally. Continued use of the site after changes are published constitutes your acceptance of those changes.
ContactQuestions? We're here to help.
Reach out anytime at
[email protected]